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Question: Wake issue still present at latest update 2/26/2018

I just installed another supplemental update today for High Sierra and was amazed that the wake problem for my MacBook Pro had gone! However on reboot to test the system again from sleep. Nope still there with backlight on, keyboard lit up. Anyone else found the same issue again? Hard power button reset and reboot, screen is now on! Do Not Let Her Sleep!

~VIN,MacBook Pro (17-inch Mid 2010), OS X El Capitan (10.11.6)

Posted on


Feb 27, 2018 11:48 AM in response to Lanny In response to Lanny

Hi Lanny, The problem is waking after sleep is induced by shutting the lid. When I open the lid I just get the back light come on and keyboard light up. The only way out of this situation is to hold the power button for total restart of system. I have tried resetting the SMC and everything else like apples instruction says but it does not seem to work. What is interesting is that waking works in safe mode fine, so it must be something being altered when the full system starts. I have NO other 3rd party apps either just what is in High Sierra. A fresh install.

Is their any way of flashing the Efi firmware and any other firmware which is not during High Sierra install? Maybe something is corrupt in that?

It all worked great until this version of OSX came out....

Feb 27, 2018 11:48 AM

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Feb 27, 2018 12:59 PM in response to jimmerneal In response to jimmerneal

The problem is waking after sleep is induced by shutting the lid.

That sentence makes no sense to me. Shutting the lid puts the Mac to sleep, as it it is supposed to do, it does not wake it up.


Feb 27, 2018 12:59 PM

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Mar 1, 2018 9:32 PM in response to Lanny In response to Lanny

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-01 21:29:43

Download EtreCheck from

Runtime: 3:10

Performance: Good

Problem: Other problem

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Vintage hardware - This machine may be considered vintage.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (17-inch, Mid 2010) - Vintage!

MacBook Pro Model: MacBookPro6,1

1 2.53 GHz Intel Core i5 (i5) CPU: 2-core

8 RAM At maximum


4 GB DDR3 1067 ok


4 GB DDR3 1067 ok

Battery: Health = Normal - Cycle count = 12

Video Information:

Intel HD Graphics - VRAM: 288 MB

Color LCD 1920 x 1200

NVIDIA GeForce GT 330M - VRAM: 512 MB


disk0 - CT1000MX500SSD1 1.00 TB (Solid State - TRIM: No)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 499.00 GB

disk1s1 - M*******D (APFS) 499.00 GB 16.26 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 499.00 GB 20 MB

disk1s3 - Recovery (APFS) [Recovery] 499.00 GB 507 MB

disk1s4 - VM (APFS) [APFS VM] 499.00 GB 4.29 GB

disk0s3 - B******P (NTFS) 500.86 GB

disk0s4 [Recovery] 134 MB

Mounted Volumes:

disk0s3 - B******P 500.86 GB (442.30 GB free)


Mount point: /Volumes/B******P

disk1s1 - M*******D 499.00 GB (477.76 GB free)


Mount point: /

disk1s4 - VM [APFS VM] 499.00 GB (477.76 GB free)


Mount point: /private/var/vm


Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

3 IPv6 addresses

Interface en2: Bluetooth PAN

iCloud Quota: 4.96 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.63 (1 min ago) 1.66 (5 min ago) 2.17 (15 min ago)


GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled

32-bit Applications:

DVD Player5.8

System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 173 Apple tasks
[Running] 109 Apple tasks

System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 182 Apple tasks
[Running] 112 Apple tasks

Launch Daemons:

[Loaded] (Apple, Inc. - installed 2018-02-16)

User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-02-16)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-01-18)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Process (count)Source% of CPU

Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple670 MB
softwareupdatedApple662 MB
mdworker (18)Apple481 MB (2)Apple176 MB
mds_storesApple163 MB

Top Processes by Network Use:

mDNSResponderApple21 KB20 KB
apsdApple5 KB7 KB
clouddApple7 KB2 KB
netbiosdApple5 KB1 KB
SystemUIServerApple0 B64 B

Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
systemstats (2)Apple0

Virtual Memory Information:

Available RAM3.93 GB
Free RAM731 MB
Used RAM4.07 GB
Cached files3.21 GB
Swap Used0 B

Diagnostics Information (past 7 days):

2018-03-01 21:25:55 Hang

2018-03-01 21:00:38 Last Shutdown Cause: 3 - Hard shutdown

End of report

Mar 1, 2018 9:32 PM

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Mar 1, 2018 9:59 PM in response to Lanny In response to Lanny

Ok so the laptop seemed to be unresponsive when I attempted to sleep from the menu. I tried again and it hit the boot screen with the apple logo. It now seems to be stuck the load bar is not moving. Could I have corrupt firmware in the system?

Mar 1, 2018 9:59 PM

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User profile for user: jimmerneal

Question: Wake issue still present at latest update 2/26/2018