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Question: Outlook icloud addin not working on windows 10

I recently purchased a new PC....sorry apple, I would love to buy a mac but please, please, please update your QuickBooks software and I will purchase a mac in a heartbeat!

Anyway...after setting up my PC (Gateway XPS) and installing iCloud for Windows, I cannot get my icloud addin for Outlook to sync with my email. I previously was using an older PC running Windows 7 which was upgraded to Windows 10 without a problem.

After installing iCloud, it prompts me to repair iCloud in settings and reboot. I have done this several time without any change. You know what they say about insanity!?!?!?!

I love using iCloud because it keeps all of my contacts, calendars etc. in one place and across all of my devices. I also have an iPhone 7 plus and several iPads. I use each of these devices to send emails. It is really necessary that I have my contacts on my PC as well.

Any suggestions or a fix to this problem would be appreciated!

null-OTHER, Windows 10, iCloud Outlook add-in

Posted on


Feb 27, 2018 7:53 AM in response to dall6 In response to dall6

Hello dall6,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble using Outlook with iCloud, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps. It will guide you through isolating the issue and help work towards a resolution.

Get help using Outlook with iCloud for Windows - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
​Best Regards.

Feb 27, 2018 7:53 AM

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Question: Outlook icloud addin not working on windows 10