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How do I unsubscribe and not get charged by apple

I subscribed to an app that I had to pay for. I don’t want it. I took the app off my phone but got charged for it again. How do I fix it so I don’t get charged.

Posted on Feb 26, 2018 4:02 PM

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Posted on Feb 26, 2018 4:47 PM

See if it's in your iTunes purchase history:

See your purchase history in the App Store or iTunes Store - Apple Support

Then, if it is, you can edit your subscriptions here:

View, change, or cancel your subscriptions - Apple Support

After you've edited the subscription, if you really feel like it, you can report a purchasing problem to Apple:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

If it is NOT in your purchase history, it probably was an email notification and it's probably a phishing attempt. See this article: Phishing & Other Suspicious Emails

5 replies
Question marked as Best reply

Feb 26, 2018 4:47 PM in response to amyfromhygiene

See if it's in your iTunes purchase history:

See your purchase history in the App Store or iTunes Store - Apple Support

Then, if it is, you can edit your subscriptions here:

View, change, or cancel your subscriptions - Apple Support

After you've edited the subscription, if you really feel like it, you can report a purchasing problem to Apple:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

If it is NOT in your purchase history, it probably was an email notification and it's probably a phishing attempt. See this article: Phishing & Other Suspicious Emails

Feb 27, 2018 6:47 AM in response to amyfromhygiene

You're trying to cancel a subscription right...


When you go to Settings > [your name] > iTunes & App Store, Tap your Apple ID at the top of the screen>

Tap View Apple ID. (You might need to authenticate your Apple ID)

Then tap subscriptions... do you not see the subscription you are trying to cancel?


If not check here...https://support.apple.com/en-us/ht202039#third_party


Check your bank statement... if your being billed by someone other than Apple... try here, Get help with subscriptions not billed through Apple - Apple Support

How do I unsubscribe and not get charged by apple

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