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Question: Not able to sync my ipod since the last update.

Since I updated my ipod and also the new version of iTunes, I am unable to sync my music. This is why I hate updating new versions of I-tunes because they always mess something up.

hewlett pack

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Feb 28, 2018 4:04 PM in response to unusualvision In response to unusualvision

Hello unusualvision,


Thanks for asking the Apple Support Communities for help with iTunes syncing. Here are two articles to check.


1. If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


2. Resolve issues between iTunes and third-party security software - Apple Support


If you still need help, please let us know what operating system is running on your Mac, the iTunes version, and the iOS version of your iPod. Thanks and have a wonderful day.

Feb 28, 2018 4:04 PM

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Mar 2, 2018 5:50 PM in response to unusualvision In response to unusualvision

Hello unusualvision,


Thanks for trying our steps. since the issue remains and it seems to affect multiple devices, I recommend contacting AppleCare for further assistance.


Use this link to contact AppleCare: Contact - Official Apple Support


Thanks and have a wonderful day.

Mar 2, 2018 5:50 PM

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Question: Not able to sync my ipod since the last update.