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Signed out my apple account and lost my apple pay money

Signed out my apple pay account had 50 on my apple pay acoiunt and when I signed back in it was no longer there

Posted on Feb 26, 2018 4:36 PM

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Posted on Feb 27, 2018 2:33 AM

Hi


If you are referring to a credit balance on your Apple Pay Cash Card, then I suggest that you contact Apple Support via the link at the bottom of this page:


If you need help sending or receiving money in Messages with Apple Pay - Apple Support


If you are instead referring to your Apple ID account (including iTunes Store and App Store), then if you do not believe that your account balance is correct, then follow the instructions here to check your purchase history, which may include, for example, subscription payments:


See your purchase history in the App Store or iTunes Store - Apple Support


If you still believe that the balance is wrong, then it may help to sign out of the iTunes Store and App Store on all of your devices and then to sign back in again.


If you still need help, then contact iTunes Support:



I'm afraid that no-one here can look into the issue for you. You are not talking to Apple here - this is a user-based technical support community.

1 reply
Question marked as Best reply

Feb 27, 2018 2:33 AM in response to therealpuf

Hi


If you are referring to a credit balance on your Apple Pay Cash Card, then I suggest that you contact Apple Support via the link at the bottom of this page:


If you need help sending or receiving money in Messages with Apple Pay - Apple Support


If you are instead referring to your Apple ID account (including iTunes Store and App Store), then if you do not believe that your account balance is correct, then follow the instructions here to check your purchase history, which may include, for example, subscription payments:


See your purchase history in the App Store or iTunes Store - Apple Support


If you still believe that the balance is wrong, then it may help to sign out of the iTunes Store and App Store on all of your devices and then to sign back in again.


If you still need help, then contact iTunes Support:



I'm afraid that no-one here can look into the issue for you. You are not talking to Apple here - this is a user-based technical support community.

Signed out my apple account and lost my apple pay money

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