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Question: cant reset iphone passcode

i couldnt reset my phone in order to get into my iphone. what should i do now?

iPhone 6s, iOS 11.2.5

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Feb 26, 2018 6:25 PM in response to rolas290 In response to rolas290

If you cannot reset using the recovery mode method described in If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support then see the following from the Get More Help section of that link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

Feb 26, 2018 6:25 PM

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Question: cant reset iphone passcode