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If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Question: Reset Ipad

My son forgot his password and the device is locked. I did what it said and have the I tunes and the USB but nothing else?

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You've connected the iPad to your computer's iTunes and followed the instructions on the page that you posted from : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled ? Does your computer's iTunes recognise the iPad ? If it doesn't try : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Feb 27, 2018 12:02 AM in response to georgefromchesnee In response to georgefromchesnee

You've connected the iPad to your computer's iTunes and followed the instructions on the page that you posted from : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled ? Does your computer's iTunes recognise the iPad ? If it doesn't try : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Feb 27, 2018 12:02 AM

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Question: Reset Ipad