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Question: how to reset private questions?

I don´t know why but my answer don´t match with my profile (according Apple team!); I cannot reset my private questions because Apple doesn´t have enough guarantees! So, I´m stuck!

What can I do?

Thank you in advance.

iPhone 6s, iOS 10.3.2

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Feb 26, 2018 7:52 PM in response to Imeza9856 In response to Imeza9856

About your Apple ID email addresses - - "If you ever forget your security questions, you can use your rescue email address to reset them. If you don't have a rescue email address, you'll need to contact Apple Support for help. We’ll also send any account security-related notifications to your rescue email address. "

Feb 26, 2018 7:52 PM

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Question: how to reset private questions?