Apps won’t download updates
My apps on my IPhone 7 won’t download updates nor let me add a new app without asking for my Apple password and then states it doesn’t recognise the account or password. My mini ipad4 is fine.
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If you're able to successfully log in with your Apple ID on appleid.com and on the iPad, you may need to contact Apple Support to have them take a look at your account.
I recommend contacting Apple Support via one of the following methods:
• Call 1.800.275.2273
• Visit Contact Apple Support
• Download the Apple Support app on the App Store