why when i’m trying to reboot my iphone 7+ it takes me into emergency SOS ?
Reboot
User profile for user:
MoonJ.
User level:
Community Specialist
Hi BJLindsay,
Thanks for asking your question in the Apple Support Community. I understand that you're unable to restart your iPhone and you're seeing the Emergency SOS option on the screen.
When trying to restart your iPhone, if you press the side button too many times in a row, it activates Emergency SOS mode. It sounds like this may be happening here. You can find out more on Emergency SOS mode, including how to turn off the auto call feature here: Use Emergency SOS on your iPhone .
To restart your iPhone without engaging Emergency SOS mode, you'll want to follow the steps here to Restart your iPhone, iPad, or iPod touch .
Best regards.
Thanks for asking your question in the Apple Support Community. I understand that you're unable to restart your iPhone and you're seeing the Emergency SOS option on the screen.
When trying to restart your iPhone, if you press the side button too many times in a row, it activates Emergency SOS mode. It sounds like this may be happening here. You can find out more on Emergency SOS mode, including how to turn off the auto call feature here: Use Emergency SOS on your iPhone .
To restart your iPhone without engaging Emergency SOS mode, you'll want to follow the steps here to Restart your iPhone, iPad, or iPod touch .
Best regards.