verification code issue
I never receive the verification code as my phone number has changed. How do I sign into my account?
User profile for user:
MoonJ.
User level:
Community Specialist
Hello duncanfromblackpool,
Thank you for using Apple Support Communities. It's my understanding you're not receiving verification codes since you've recently changed your phone number. I'm happy to help. Use the steps and link below to update your trusted number and manage your account:
Here's some additional information on other ways to get a verification code:
Get a verification code and sign in with two-factor authentication
Have a wonderful day!
Thank you for using Apple Support Communities. It's my understanding you're not receiving verification codes since you've recently changed your phone number. I'm happy to help. Use the steps and link below to update your trusted number and manage your account:
Two-factor authentication for Apple IDKeep your trusted phone numbers up to date
To use two-factor authentication, you need at least one trusted phone number on file where you can receive verification codes. You can update your trusted phone numbers when you follow these steps:
- Go to your Apple ID account page.
- Sign in with your Apple ID.
- Go to the Security section and click Edit.
If you want to add a phone number, click Add a Trusted Phone Number and enter the phone number. Choose to verify the number with a text message or automated phone call, and click Continue. To remove a trusted phone number, click
next to the phone number you want to remove.
Here's some additional information on other ways to get a verification code:
Get a verification code and sign in with two-factor authentication
Have a wonderful day!