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Question:

Question: Brief beachballing after login to one account

I have an 2010 iMac with 8GB of ram. Immediately after I log in to one of my accounts, I cannot click anywhere on the screen without a beachball. However, after several minutes the beachball affect goes away, and I am able to work normally. On a second account that I occasionally use there is no problem logging in and immediately able to work. So there is something wonky about the first account. Any suggestions about troubleshooting the temporary beachball effect would be greatly appreciated.


Have a nice day.


Boyd

iMac, macOS High Sierra (10.13.3), Mid 2010; 8GB Ram; 1TB HDD

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Feb 27, 2018 4:25 AM in response to Boyd Porter In response to Boyd Porter

Go step by step and test.



1. Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

2. Reset SMC. Choose the appropriate method.


https://support.apple.com/en-us/HT201295


3. Start up in Safe Mode. https://support.apple.com/en-us/HT201262

Once in Safe Mode, click the “Restart” button at the bottom.


4. Repair Disk. https://support.apple.com/guide/disk-utility/repair-a-disk-dskutl1040/mac


5. If your Mac runs slowly: https://support.apple.com/kb/PH25360?locale=en_US

Feb 27, 2018 4:25 AM

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Feb 27, 2018 2:05 PM in response to CountryGirl56 In response to CountryGirl56

EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-27 16:02:45

Download EtreCheck from https://etrecheck.com

Runtime: 2:27

Performance: Excellent


Problem: Beachballing

Description:

Beachballing is only briefly present when restarting the computer and logging in to one account. A second account does not have the beach ball when restarting and logging in to the second account.


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Vintage hardware - This machine may be considered vintage.


Hardware Information:

iMac (21.5-inch, Mid 2010) - Vintage!

iMac Model: iMac11,2

1 3.2 GHz Intel Core i3 (i3) CPU: 2-core

8 RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 ok

BANK 1/DIMM0

2 GB DDR3 1333 ok

BANK 0/DIMM1

2 GB DDR3 1333 ok

BANK 1/DIMM1

2 GB DDR3 1333 ok


Video Information:

ATI Radeon HD 5670 - VRAM: 512 MB

iMac 1920 x 1080


Drives:

disk0 - ST31000528AS 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (979.77 GB free)

Journaled HFS+

Mount point: /


disk1s2 - T******************s 2.00 TB (1.33 TB free)

Case-sensitive Journaled HFS+

Mount point: /Volumes/T******************s


Network:

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface fw0: FireWire

Interface en2: Bluetooth PAN

iCloud Quota: 48.85 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About a day

System Load: 1.00 (1 min ago) 0.95 (5 min ago) 0.88 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 166 Apple tasks
[Running] 115 Apple tasks


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 183 Apple tasks
[Running] 113 Apple tasks


Launch Daemons:

[Loaded] com.barebones.authd.plist (Bare Bones Software, Inc. - installed 2018-02-24)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-01-30)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

1Password mini SMLoginItem (Mac App Store - installed 2018-02-22)

(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebi ts.onepassword-osx-helper.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-01-19)


Safari Extensions:

1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2017-11-06)


Time Machine:

Skip System Files:

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 19.57 GB

Destinations:

D**a [Network] (Last used)

Total size: 2.00 TB

Total number of backups: 48

Oldest backup: 2016-10-08 09:28:04

Last backup: 2018-02-27 06:18:25


Top Processes by CPU:

Process (count)Source% of CPU
kernel_taskApple6
WindowServerApple3
backupdApple3
diskimages-helperApple1
mdsApple1


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple727 MB
mdworker (15)Apple324 MB
com.apple.WebKit.WebContentApple277 MB
FinderApple179 MB
mds_storesApple140 MB


Top Processes by Network Use:

ProcessSourceInputOutput
kernel_taskApple282 MB106 MB
mDNSResponderApple10 MB2 MB
netbiosdApple131 KB49 KB
clouddApple7 KB2 KB
apsdApple4 KB4 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
WindowServerApple2
backupdApple1
diskimages-helperApple1
mdsApple1
sandboxdApple0


Virtual Memory Information:

Available RAM4.74 GB
Free RAM932 MB
Used RAM3.26 GB
Cached files3.83 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
LibreOffice Vanilla6.0.10012018-02-22
1Password6.8.72018-02-22


Diagnostics Information (past 7 days):

2018-02-26 18:02:56 Last Shutdown Cause: 0 - Power loss


End of report

Feb 27, 2018 2:05 PM

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Feb 28, 2018 10:15 AM in response to dominic23 In response to dominic23

None of these five steps helped. It is something borked in the one account that beach balls for fifteen minutes or so after logging in to the desktop. After fifteen minutes (or so), the beach balls and slowness disappear and I can work in the account. The other account works properly after logging in to the desktop (no beach balls or slowness).


What is the easiest way to move data from the borked account to the working account?


Thank you for your suggestions, and have a nice day.


Boyd

Feb 28, 2018 10:15 AM

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Feb 28, 2018 4:46 PM in response to Allan Eckert In response to Allan Eckert

I was logged in to the problem account--but it was working because I could not open Etrecheck until after the beach balling went away. So it appears to be something with that account and not the other one.


Have a nice day.

Feb 28, 2018 4:46 PM

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User profile for user: Boyd Porter

Question: Brief beachballing after login to one account