My Airpods keep lost connection on left earbud

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My Airpods keep lost connection on left earbud

When in the gym. The connection on my left airpod keep missing. Only playing music on right earbud only. Is this problem with the hardware or the software ? Its keeping disconnected and connected itself. Used for one month only. Do i need to send for warranty or not ? Thanks

iPhone X, iOS 11.2.6

Posted on Feb 27, 2018 3:04 AM

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Answer 1

Joseph_S.

Community Specialist

Feb 28, 2018 9:51 AM in response to Pais.C

Hello Pais.C

Thank you for using Apple Support Communities. It's my understanding that your left AirPod intermittently disconnects and reconnects. I can surely see how this could be concerning as you're only able to use the right AirPod consistently. I recommend contacting Apple Support for further assistance with this issue.

Contact Apple Support

Cheers!

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My Airpods keep lost connection on left earbud

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