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Question: how do I sync my iPhone and computer? It is not happening automatically.

I am getting a message that there is a problem syncing my iPhone 6 plus and my MacBook Pro. They computer does not seem to recognize the phone any more.

iPhone 6 Plus, iOS 11.2.6

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Feb 28, 2018 11:10 AM in response to gayle199 In response to gayle199

Hello gayle199,

Thank you for using Apple Support Communities!

I understand from your post that iTunes on your MacBook Pro is no longer recognizing your iPhone 6 Plus. The following article includes steps to help resolve this type of issue:

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Best Regards.

Feb 28, 2018 11:10 AM

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Question: how do I sync my iPhone and computer? It is not happening automatically.