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Question: What is an exchange account sync

I was told that if I was synced to an exchange account I could loose the ability to add custom labels to my contacts. I don't know what this is or how you do it but maybe I accidently enabled it. I need to know what it is and how to disable if it was enabled.

iPhone 6s, iOS 11.2.6

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User profile for user: dennisfromhardeeville

Question: What is an exchange account sync