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Question: HomePod alarm not functioning properly

When my alarm goes off on HomePod I cannot use Hey Siri to turn it off. Siri says I turned off your alarm, but the alarm keeps playing. I can only turn it off by getting up and touchig the top of HomePod.. Also I tried deleting the alarm from HomeKit that didn’t work, any edit I do just reverts to the initial alarm I set , I can’t do anything with the alarm it’s like stuck there...

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Feb 27, 2018 7:26 AM in response to coach_justo11 In response to coach_justo11

Do you have a solid connection to the internet? I've tested that HomePod alarms will play if the connection is offline, which they do, but Siri cannot process the voice request to say stop so the alarm keeps running until you stop it manually, plus Siri tells you that you need to connect to the network.


It may pay to Reset HomePod - Apple Support and set it up again.


tt2

Feb 27, 2018 7:26 AM

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Feb 27, 2018 9:54 AM in response to turingtest2 In response to turingtest2

Yes, connection is good. Because I can play music and do other things without a problem from HomePod ... and Control lights etc...


I can’t even delete the alarm from HomePod settings in HomeKit ... I delete it it disappears for a few seconds and comes right back on the screen. Maybe I will have to reset.

Feb 27, 2018 9:54 AM

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Question: HomePod alarm not functioning properly