Unable to delete an email account from iPhone

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Unable to delete an email account from iPhone

I have an email account on my iPhone (iOS 11.2.6) that I no longer use and want to remove it off of my phone. I know how to normally remove these accounts (Settings > Accounts & Passwords > select the account > click 'Delete Account'.) However, this particular account, when selected, does not have the option to 'Delete Account'. Is there another way to remove it?

iPhone 6 Plus, iOS 11.2.6

Posted on Feb 27, 2018 8:14 AM

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Answer 1

Top-ranking reply

CarlAVII

Community Specialist

Feb 28, 2018 11:42 AM in response to ArtistColumbus

Hello ArtistColumbus,

Thank you for using Apple Support Communities!

I understand from your post that you are not able to remove one of the email account from your iPhone. If the email account is a corporate email account, there may be a profile installed on your iPhone. To delete this profile tap Settings > General > Profile. Tap the Profile and then tap Remove Profile.

If the account is controlled by your employer you may need to reach out to your company's IT department for additional assistance.

Best Regards.

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Unable to delete an email account from iPhone

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