Apple ID Disabled

I have gone through the various steps to "recover" my account. After doing so, I usually get a message saying that my Apple ID will be able to be recovered the following day at whatever time and that I will get a text/call when it is ready. First, I never get that call or text, EVER, which must mean that my account is in limbo (or that Apple is not doing it's job). Second, I've tried multiple times to "recover" the account and I get absolutely nothing out of it, just the same old crap message about my ID being disabled. I haven't installed an app in months and all of a sudden this crap is happening, with absolutely no reasoning for it. My question: how is this being dealt with? How do I get my apparent non-existent Apple ID to start working again?