Apple pay cash locked

Question

I have over $900 in my Apple Pay Cash account. They decided to lock my account a few weeks ago. They did not explain why or what would happen with my funds. I called again yesterday and they just say "We have no further information at this time". I ask them what is their policy and what will happen to my funds? The lady on the phone basically has no answers for anything..and says they probably won&#x27;t have any new updates next time either..Huh?? Is this common practice now? I have never heard of a company holding your funds indefinitely. So a 20 minute conversation with her got nowhere and I am not sure what to do now to escalate this to get my funds. Any suggestions?

Jonathan UK · Answer

HiFollow the instructions here, if necessary including contacting Apple Support again via the links in the articles:Identity verification for Apple Pay Cash - Apple SupportIf your Apple Pay Cash account is restricted or locked - Apple SupportApple Pay Cash and person to person payments limits - Apple SupportI&#x27;m afraid that no-one here can look into the issue for you. You are not talking to Apple here - this is a user-based technical support community.

Apple pay cash locked

Similar questions