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heart rate - false falls

Hi,


today I updated my Apple Watch 3 to 4.2.3 from the previous one.


After update I have a problem with measuring heart rate. When I workout my watch randomly show very low heart rate for 1-3 seconds and after show real rate.

User uploaded file


I never had this problem before update.

Has anyone this problem?


Thanks


Andrej

Apple Watch Series 3, watchOS 4.2.3

Posted on Feb 27, 2018 1:34 PM

Reply
Question marked as Best reply

Posted on Feb 27, 2018 5:55 PM

Hi Andrej


Apple provides the following information regarding heart rate readings and factors that can affect their accuracy:



If you are in any doubt regarding the accuracy of the readings, then - whilst keeping in mind that Apple Watch is not a medical device - you may wish to consult your doctor / physician.


If you are concerned about a possible software issue or hardware defect with your Apple Watch, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


More information:

Important safety information

1 reply
Question marked as Best reply

Feb 27, 2018 5:55 PM in response to andopifo

Hi Andrej


Apple provides the following information regarding heart rate readings and factors that can affect their accuracy:



If you are in any doubt regarding the accuracy of the readings, then - whilst keeping in mind that Apple Watch is not a medical device - you may wish to consult your doctor / physician.


If you are concerned about a possible software issue or hardware defect with your Apple Watch, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


More information:

Important safety information

heart rate - false falls

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