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Question: i recieved a email for a app purchase that i did not purchase

I received a email of a purchased app that I did not purchase

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Feb 27, 2018 1:57 PM in response to candy57 In response to candy57

It is very possible that the email is not genuine Apple and is a phishing attempt. See this for help in identifying fraudlent messages. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Apple will always address you by name, not Dear Customer, or Dear <Apple ID>

If you hover over the email address with a mouse, the email address should be from apple.com.

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Feb 27, 2018 1:55 PM in response to candy57 In response to candy57

Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam.



Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it.


reportphishing@apple.com

Feb 27, 2018 1:55 PM

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Question marked as Helpful

Feb 27, 2018 1:57 PM in response to candy57 In response to candy57

It is very possible that the email is not genuine Apple and is a phishing attempt. See this for help in identifying fraudlent messages. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Apple will always address you by name, not Dear Customer, or Dear <Apple ID>

If you hover over the email address with a mouse, the email address should be from apple.com.

Feb 27, 2018 1:57 PM

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Question: i recieved a email for a app purchase that i did not purchase