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Question: Need help w/verification code

My daughter just got a replacement phone and is trying to set it up. She’s been asked to input her verification code that was texted to her number....but it’s the number to the phone she is trying to set up. How can she get verification?

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Feb 27, 2018 2:54 PM in response to Lindley25 In response to Lindley25

See the steps in this article for information on getting a verification code (this might fix your issue): Get a verification code and sign in with two-factor authentication - Apple Support

If that doesn't work, you're looking at account recovery, which is a much longer process described here: Recover your Apple ID with two-factor authentication account recovery - Apple Support

Feb 27, 2018 2:54 PM

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Question: Need help w/verification code