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Question: how to return money for an erroneous subscription?

hello, my child accidentally bought a subscription without my knowledge in the tinder, with the Card removed a large amount, I would like to return the money

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Feb 27, 2018 3:19 PM in response to машаfromсанкт-петербург In response to машаfromсанкт-петербург

You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself. However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are discretionary, not a right.

On your APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.

If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered


https://support.apple.com/en-gb/ht204084

Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you can view, change or cancel them.


https://support.apple.com/en-gb/HT202039

Feb 27, 2018 3:19 PM

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Question: how to return money for an erroneous subscription?