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Question: Wifi Activation Lock

Please help us, we can't connect to wifi, activation lock

I keep on entering the apple ID and password. i can't get through it still

Or, how i can recover the apple ID and password used last three years ago

It's an Ipad Mini Wifi 16GB, thanks

iPad Mini Wi-Fi

Posted on


Feb 27, 2018 11:37 PM in response to rmnera6780 In response to rmnera6780

Have you tried : If you forgot your Apple ID - Apple Support ?

Or, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Feb 27, 2018 11:37 PM

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Question: Wifi Activation Lock