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A friend of mine powered off her iPhone 7 and when it turned back on, it said " iPhone is disabled, plug into iTunes". So she still knows her password. She hasn't plugged it into iTunes yet, but I am wanting to know, will she have to reset her iPhone? Or will she be able to log back into it once it is connected to iTunes?
She will have to reset the phone, and she can then either restore to a backup or set it up as new.
Disabled device : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
She will have to reset the phone, and she can then either restore to a backup or set it up as new.
Disabled device : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Even if she still knows her password?
Yes, when a device is disabled it needs to be reset
Her password is related to accessing her account only after she is able to access the disabled phone.
Fix the phone using the steps provided and she will use her known password after that point.
iPhone disabled, plug into itunes... Still knows the password...
