Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: FaceTime

ID is correct but I cannot sign in to FaceTime. Any suggestions appreciated.

MacBook Air

Posted on

Reply

Feb 28, 2018 7:37 AM in response to jnrenn In response to jnrenn

Can you use Messages? Activation error?


Messages – Can’t log in



Messages – Can’t log in 2



Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac



Message activation error



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

Feb 28, 2018 7:37 AM

Reply Helpful
User profile for user: jnrenn

Question: FaceTime