Can’t download apps

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Level 1

4 points

Can’t download apps

Hello I just get this new cellphone and I create my account but I’m trying to download new apps and I can’t because it always says that my account was locked because of security reasons and I have to reset again my password, the I do that and it happens all over again

Posted on Feb 27, 2018 10:02 PM

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Answer 1

King_Penguin

Level 10

334,138 points

Feb 28, 2018 6:27 AM in response to A-aron28

As well as resetting its password have you also done : What to do after you change your Apple ID or password - Apple Support ? If you have and if it hasn't fixed it, contact Support and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

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Can’t download apps

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