Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: reinstalling os x el capitan

  • I'm trying to reinstall el capitan onto my Imac
  • Imac 21.5, model no. A1418
  • When signing in to app store to download el capitan I repeatedly get the error message "this item is currently unavailable."
  • I've tried again numerous times and on different days
  • I've seen other posts which recommend signing into Icloud first to solve the issue, however it hasnt worked for me.
  • This is my first Apple prodcut which I got around two weeks ago, so I'm still in the transition phase from Windows to Apple, so my knowledge of Apple products and how they work is very limited

iMac

Posted on

Reply

Feb 28, 2018 2:42 AM in response to mahmudurfromlondon In response to mahmudurfromlondon

If El Capitan was the OS that the iMac shipped with when new you can get it using internet recovery (command-option-r). How to reinstall macOS - Apple Support

If you have never downloaded the El Capitan installer under your Apple ID it is not available to you and you must upgrade to the most current version High Sierra. macOS - Official Apple Support

Feb 28, 2018 2:42 AM

Reply Helpful
User profile for user: mahmudurfromlondon

Question: reinstalling os x el capitan