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Question: Issues with Facebook Messenger notifications

Hello everyone,


In the last few days, I've been having random issues with Messenger notifications. Sometimes I get notifications, other times the app shows the tiny red dot letting me know there's a message, but no notification, and sometimes I don't even see the red dot and the only way to know if I have a new message is to open the app.

I have all notifications on, both in iPhone's preferences and in the Messenger app as well. I didn't change any settings in Notifications and the phone is not in Do Not Disturb mode.

One thing I've noticed is if I get a regular SMS text, I get a notification for that and, after a few seconds I get notifications from the latest Messenger text. After this happens, I start getting all Messenger notifications. It seems like something is blocking the notifications and after I get a regular text, somehow that unblocks it. Really weird.

I running the latest version of iOS (11.2.6).

Anyone else having this issue? Any ideas how to fix it?


Thank you all so much.

iPhone 6, iOS 11.2.6, 16GB Space Gray

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Feb 28, 2018 3:49 PM in response to anamorphis In response to anamorphis

Hello anamorphis,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with notifications for just the Facebook Messenger app, even after checking that settings are correct. To help with this issue, please follow the steps in this Apple resource, like force closing the app, restarting your iPhone and reinstalling the app.


If an app unexpectedly quits, stops responding, or won’t open - Apple Support


Cheers!

Feb 28, 2018 3:49 PM

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Question: Issues with Facebook Messenger notifications