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Question: my iphone videos won’t play, have an exclamation mark

My iPhone videos won’t play, I’m only getting an exclamation mark. I just upgraded to an 8plus. Videos won’t play that were taken on new phone or that were taken on the iPhone 6 that were transferred. Just got phone this week so it is up to date. Please help.

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User profile for user: Hghphone

Question: my iphone videos won’t play, have an exclamation mark