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Question:

Question: Slow CPU usage has spiked Task_kernel is using most of my processing power.

My computer went from working great to all of a sudden running slow and with fan full on, mouse lag, keyboard lag etc. Anyone know how to fix this? Here are my is my etrecheck if this helps. I did not notice it being correlated to any new hardware or software. My daughter spilled a few drops of orange juice on it near the bottom and charging port but they cleaned it off right away and nothing appears wet or corroded on the outside. Any ideas? Thanks folks!

EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-28 03:00:35

Download EtreCheck from https://etrecheck.com

Runtime: 12:24

Performance: Poor


Problem: Computer is too slow

Description:

My CPU usage % has gone haywire. The Kernel_task is using 490.6 of the available CPU. The fan runs all the time and I have keyboard and mouse lag. Apps aren’t working correctly, seems like they just beachball or lag.


Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues: None


Hardware Information:

MacBook Pro (Retina, 15-inch, Mid 2015)

MacBook Pro Model: MacBookPro11,4

1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core

16 RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 10


Video Information:

Intel Iris Pro - VRAM: 1536 MB

Color LCD 2880 x 1800


Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 8.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 180.23 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 21 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 510 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 1.07 GB


Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (68.82 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] 250.79 GB (68.82 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 1.67 TB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 9 hours

System Load: 10.94 (1 min ago) 10.16 (5 min ago) 9.53 (15 min ago)


Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled

Kernel Extensions:

/Applications/zoom.us.app

[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)


System Launch Agents:

[Not Loaded] 9 Apple tasks

[Loaded] 175 Apple tasks

[Running] 106 Apple tasks


System Launch Daemons:

[Not Loaded] 37 Apple tasks

[Loaded] 185 Apple tasks

[Running] 109 Apple tasks


Launch Agents:

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-02-06)


Launch Daemons:

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-06)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-01-16)


User Launch Agents:

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-02-06)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-01-18)


User Internet Plug-ins:

ZoomUsPlugIn: 4.1.20446.0209 (installed 2018-02-15)


Safari Extensions:

LastPass.safariextz - LastPass - https://lastpass.com/ (installed 2018-02-06)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count) Source % of CPU

system_profiler (2) Apple 41

WindowServer Apple 14

kernel_task Apple 3

trustd (3) Apple 2

Dropbox (3) Dropbox, Inc. 1


Top Processes by Memory:

Process (count) Source RAM usage

kernel_task Apple 1.16 GB

system_profiler (2) Apple 350 MB

Photos Apple 291 MB

mds_stores Apple 274 MB

com.apple.WebKit.WebContent Apple 264 MB


Top Processes by Network Use:

Process Source Input Output

Dropbox Dropbox, Inc. 882 KB 2 MB

mDNSResponder Apple 414 KB 146 KB

apsd Apple 32 KB 41 KB

netbiosd Apple 3 KB 558 B

rapportd Apple 713 B 2 KB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

WindowServer Apple 6

launchd Apple 1

Dropbox (3) Dropbox, Inc. 1

sysmond Apple 1

Activity Monitor Apple 0


Virtual Memory Information:

Available RAM 10.62 GB

Free RAM 4.96 GB

Used RAM 5.38 GB

Cached files 5.65 GB

Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date

Microsoft Remote Desktop 10.1.4 2018-02-20

Evernote 7.0.1 2018-02-27


Diagnostics Information (past 7 days):

2018-02-27 16:58:23 Last Shutdown Cause: 3 - Hard shutdown

2018-02-27 12:02:56 Microsoft Excel.app Hang


End of report

iPhoto '11

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Feb 28, 2018 5:16 AM in response to dominic23 In response to dominic23

Its possible but I'm 80 % sure it's not based on the description of the spill. The juice spilled close by and the only thing that it could have been is a few stray drips. Is there any diagnostics I could run to look for damage?

Feb 28, 2018 5:16 AM

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User profile for user: davidfromoregon

Question: Slow CPU usage has spiked Task_kernel is using most of my processing power.