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Question: Hi my name is Margaret, i have had an email from i.ti

It is from music store advising they have take £21.95 frfrom my account to pay for downloaded music for the coming year,i have not got downloading turned on

iPad, iOS 7.1

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Answer:

It is most likely a phishing attempt. The Apple article below may help you identify such bogus messages.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Apple recommended

Feb 28, 2018 3:35 AM in response to Smiliesmiff In response to Smiliesmiff

It is most likely a phishing attempt. The Apple article below may help you identify such bogus messages.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Feb 28, 2018 3:35 AM

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Question: Hi my name is Margaret, i have had an email from i.ti