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Question: Apple Watch Series 3 Digital Crown Strange Click

Hello,


I recently bought an Apple Watch Series 3 (GPS), when I got it, I noticed the Digital Crown clicks a lot more than on my old Series 0, it works perfectly Fine, but when I bring it really close to my ear I can hear it click very Strange, Kind of a Double Click, one very silent and one rather Loud one, now I am afraid to take it into the water, because I think it might get damaged by the water.


Has anybody similar experience? Should I take it to an Apple Store?

Apple Watch Series 3, watchOS 4.2.3, GPS / Aluminium Silver

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Question marked as Apple recommended
Answer:
Answer:

Hi


Operation of the Digital Crown can be affected by substances like dust or lotion, but it may also become defective.


If it is not operating as expected and/or if you remain concerned about a potential hardware issue after following the cleaning instructions here:


Cleaning your Apple Watch - Apple Support


Then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:


Posted on

Question marked as Apple recommended

Feb 28, 2018 5:42 AM in response to Macario_SC In response to Macario_SC

Hi


Operation of the Digital Crown can be affected by substances like dust or lotion, but it may also become defective.


If it is not operating as expected and/or if you remain concerned about a potential hardware issue after following the cleaning instructions here:


Cleaning your Apple Watch - Apple Support


Then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:


Feb 28, 2018 5:42 AM

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Question: Apple Watch Series 3 Digital Crown Strange Click