Hi
To use the Mickey Mouse or Minnie Mouse watch faces on Apple Watch (not iwatch) with their Tap to Speak Time feature, follow these steps:
- If you have not yet done so, then update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:
- Select the Mickey Mouse or Minnie Mouse watch face:
- Check that Tap to Speak Time is enabled:
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics - turn on Tap to Speak Time.
- When viewing the time on your watch, swipe up on the display to open Control Centre:
Check that Silent Mode is not enabled:
- If the Silent Mode button (crossed out bell icon) is grey / dim, it is turned off.
- Change the audio and notification settings on your Apple Watch - Apple Support
- Ensure that your Apple Watch has access to Wi-Fi:
- Check that your Apple Watch is connected to your iPhone via Bluetooth and that your iPhone is connected to Wi-Fi (I suggest also connecting your iPhone to power).
- Or, if your iPhone is not currently connected via Bluetooth, check that your watch has connected to a trusted Wi-Fi network as a fallback.
- About Bluetooth and Wi-Fi on Apple Watch - Apple Support
- Place your Apple Watch on the charger, connected to power.
- Wait for around 15 minutes (it may take significantly longer) for the voices to download to your watch.
- Test by waking the display and then tapping on the watch face.
Also check your sound settings:
Check that Theatre Mode is not enabled on your Apple Watch:
- When viewing the time on your watch, swipe up to open Control Centre.
- Tap the Theatre Mode button to toggle the setting on / off.
- Be a considerate moviegoer with Theater Mode
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:
- Check that the Alert Volume is towards the centre or right hand side.
- Check that Silent Mode is not enabled.
Confirm directly on your Apple Watch that Silent Mode is not enabled:
- When viewing the time on your watch: swipe up on the screen to open Control Centre > check whether Silent Mode (button with a crossed out bell icon) is enabled.
- Use the Control Center on your Apple Watch - Apple Support
If the feature still does not work as expected, then the following steps may help:
Remove the watch face from the collection on your Apple Watch:
Close the Watch app and restart both your iPhone and your Apple Watch:
- On your iPhone: double-click the Home button, then swipe up on the Watch app preview.
- Turn both devices off together, then restart your iPhone first:
Add the watch face back to the collection on your Apple Watch and repeat the first set of steps again:
More information:
Hear Mickey Mouse or Minnie Mouse speak the time - Apple Support
If the issue persists after following all of the steps above, then I suggest that you contact Apple Support for assistance: