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Question: I purchased already 8.79$ Package for genie app. But Isn’t useing now. Could you help me.

Could you help me

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Feb 28, 2018 7:58 AM in response to jabjainai In response to jabjainai

If it isn't working, on the original receipt would have been an invitation to 'Report a problem'. Report your findings as the problem and wait for Apple to get in touch.


But if you have stopped using it, then that is no reason for a refund.


If this is a subscription you want to stop, read this document for instructions on how to cancel the sub.

https://support.apple.com/en-gb/HT202039

Feb 28, 2018 7:58 AM

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Question: I purchased already 8.79$ Package for genie app. But Isn’t useing now. Could you help me.