why i cannot update my billing information (declined) and when i try put all information its say cannot connect to icloud
why i cannot update my billing information (declined) and when i try put all information its say cannot connect to icloud?
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User profile for user:
chuck_3rd
User level:
Community Specialist
Hi khairul96,
Welcome to Apple Support Communities. I understand that you're having trouble updating your billing information as well as seeing an error when trying to connect to iCloud. I know it's important to keep your payment method up-to-date as well as be able to update your personal information; I'd like to help. First I'd recommend reviewing the information here regarding why your payment method may be declined: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store
Regarding the error you're seeing about connecting to iCloud, is this happening when you're updating your billing information only or other information as well?
Where on your iPhone are you updating this information; through Settings > Your Account, or Settings > iTunes & App Store?
Best Regards.
Welcome to Apple Support Communities. I understand that you're having trouble updating your billing information as well as seeing an error when trying to connect to iCloud. I know it's important to keep your payment method up-to-date as well as be able to update your personal information; I'd like to help. First I'd recommend reviewing the information here regarding why your payment method may be declined: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store
Regarding the error you're seeing about connecting to iCloud, is this happening when you're updating your billing information only or other information as well?
Where on your iPhone are you updating this information; through Settings > Your Account, or Settings > iTunes & App Store?
Best Regards.