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Volume not working ?

My phone says I have headphones in when I don’t and therefore the volume won’t work unless I have headphone in, is there any way I can fix this ? Thanks

Posted on Feb 28, 2018 8:55 AM

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Question marked as Best reply

Posted on Feb 28, 2018 9:03 AM

Sounds like a hardware issue. Try cleaning your iPhone headphone jack port and then contact Apple Support if it doesn't work. Both processes are described in this article: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

If your iPhone is stuck in headphone mode

When your iPhone gets stuck in headphone mode or won't recognize your headphones, get help.


User uploaded file

Do you have one of these issues?

  • After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
  • You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.

If so, take your device to an Apple Retail Store or Apple Authorized Service Provider for inspection. Don’t have a nearby service location? Contact Apple Support.

1 reply
Question marked as Best reply

Feb 28, 2018 9:03 AM in response to Naiha123

Sounds like a hardware issue. Try cleaning your iPhone headphone jack port and then contact Apple Support if it doesn't work. Both processes are described in this article: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

If your iPhone is stuck in headphone mode

When your iPhone gets stuck in headphone mode or won't recognize your headphones, get help.


User uploaded file

Do you have one of these issues?

  • After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
  • You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.

If so, take your device to an Apple Retail Store or Apple Authorized Service Provider for inspection. Don’t have a nearby service location? Contact Apple Support.

Volume not working ?

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