Safari hangs when loading homepage
Safari has started to hang when I try to load my homepage. I have tried many, many things but none seem to work consistently. Does anybody have a solution that works or a checklist of things to try?
EtreCheck version: 4.0.4 (4A150)
Report generated: 2018-02-28 11:03:40
Download EtreCheck from https://etrecheck.com
Runtime: 2:09
Performance: Excellent
Problem: Other problem
Description:
Safari hangs loading the homepage.
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2014)
iMac Model: iMac15,1
1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core
16 RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 ok
BANK 1/DIMM0
4 GB DDR3 1600 ok
BANK 0/DIMM1
4 GB DDR3 1600 ok
BANK 1/DIMM1
4 GB DDR3 1600 ok
Video Information:
AMD Radeon R9 M290X - VRAM: 2 GB
iMac 5120 x 2880
Drives:
disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 120.99 GB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.10 TB
disk0s3 - B*******X [Recovery] 134 MB
disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [Core Storage Container] 981.08 GB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.10 TB
disk1s3 - Recovery HD [Recovery] 650 MB
disk1s4 - e****e (Journaled HFS+) 17.87 GB
disk3 - Western Digital My Passport 25E4 2.00 TB
External USB 5 Gbit/s
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - M*****************c (Journaled HFS+) 2.00 TB
Mounted Volumes:
disk1s4 - e****e 17.87 GB (8.15 GB free)
Journaled HFS+
Mount point: /Volumes/e****e
disk2 - Macintosh HD [Fusion Drive] 1.10 TB (790.68 GB free)
Journaled HFS+
Mount point: /
disk3s2 - M*****************c 2.00 TB (1.47 TB free)
Journaled HFS+
Mount point: /Volumes/M*****************c
Network:
Interface Bluetooth-Modem: Bluetooth
Interface en1: AirPort
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en4: Bluetooth PAN
Interface en0: Ethernet
Interface en5: iPod
Interface en7: iPad
Interface en6: iPhone
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: Less than an hour
System Load: 1.82 (1 min ago) 1.81 (5 min ago) 1.57 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.paragon-software.NTFS.fsnotify.agent.plist
Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.agent.app/Contents/MacOS/com.paragon-software.NTFS.fsnotify .agent
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852 256fe56609efa3.plist
Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Details: Close match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist
Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist
Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.daemon
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 178 Apple tasks |
| [Running] | 104 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 186 Apple tasks |
| [Running] | 108 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24) |
| [Loaded] | com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29) |
| [Running] | com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 - installed 2016-08-29) |
Launch Daemons:
| [Running] | com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24) |
| [Other] | com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2018-01-19) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
| [Other] | com.radiosilenceapp.nke.plist (Apple, Inc. - installed 2018-01-19) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) |
| [Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2017-08-29) |
| [Loaded] | com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist (? 0 - installed 2013-05-14) |
User Login Items:
Network Speed Monitor Application (Mac App Store
(/Applications/Network Speed Monitor.app)
LaunchAtLoginHelperApp SMLoginItem (Mac App Store - installed 2017-07-23)
(/Applications/Memory Purge.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app)
HP Device Monitor SMLoginItem (HP Inc. - installed 2017-10-25)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
1Password mini SMLoginItem (AgileBits Inc. - installed 2018-02-21)
(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)
screenfloatLoginHelper SMLoginItem (Mac App Store - installed 2016-10-23)
(/Applications/ScreenFloat.app/Contents/Library/LoginItems/screenfloatLoginHelp er.app)
Internet Plug-ins:
DirectorShockwave: 11.6.1r629 (installed 2011-10-27)
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-17)
Google Earth Web Plug-in: 7.1 (installed 2016-08-19)
OfficeLiveBrowserPlugin: 12.2.7 (installed 2010-11-07)
AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 (installed 2013-09-28)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)
QuickTime Plugin: 7.7.3 (installed 2018-01-24)
iPhotoPhotocast: 7.0 (installed 2013-01-25)
Flash Player: 28.0.0.161 (installed 2018-02-06)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
AdobePDFViewer: 9.5.5 (installed 2013-05-14)
GarminGpsControl: 2.9.3.0 Release (installed 2013-01-25)
JavaAppletPlugin: 15.0.1 (installed 2016-12-10)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)
Google Earth Web Plug-in: 7.1 (installed 2013-10-07)
Safari Extensions:
| 1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2017-11-07) |
3rd Party Preference Panes:
Akamai NetSession Preferences (installed 2016-09-02)
Déjà Vu (installed 2013-02-08)
Flash Player (installed 2018-02-01)
Paragon NTFS for Mac® (installed 2017-08-19)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 1.10 TB - Disk used: 305.53 GB
Destinations:
M*****************c [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 64
Oldest backup: 2017-08-19 15:16:47
Last backup: 2018-02-28 10:29:08
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| WindowServer | Apple | 5 |
| mdworker (22) | Apple | 4 |
| kernel_task | Apple | 4 |
| mds | Apple | 3 |
| Memory Purge | Mac App Store | 1 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 1.16 GB |
| com.apple.WebKit.WebContent (3) | Apple | 927 MB |
| mdworker (22) | Apple | 346 MB |
| ScreenFloat | Mac App Store | 172 MB |
| mds_stores | Apple | 143 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| ocspd | Apple | 11 MB | 396 B |
| com.apple.WebKit.Networking | Apple | 260 KB | 3 KB |
| mDNSResponder | Apple | 105 KB | 85 KB |
| apsd | Apple | 5 KB | 6 KB |
| 2BUA8C4S2C.com.agilebits.onepassword4-helper.app | AgileBits Inc. | 5 KB | 779 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 3 |
| com.apple.WebKit.WebContent (3) | Apple | 1 |
| HP Device Monitor | HP Inc. | 1 |
| com.apple.WebKit.Networking | Apple | 0 |
| nsurlstoraged (2) | Apple | 0 |
Virtual Memory Information:
| Available RAM | 11.45 GB |
| Free RAM | 8.49 GB |
| Used RAM | 4.55 GB |
| Cached files | 2.96 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| RBdigital | 1.16 | 2018-02-20 |
| PDF Reader Pro Free | 2.1.1 | 2018-02-23 |
| MacFamilyTree 8 | 8.3.2 | 2018-02-28 |
Diagnostics Information (past 7 days):
2018-02-28 10:50:06 com.apple.WebKit.Plugin.64 CPU
2018-02-26 13:47:59 Microsoft Word.app CPU
2018-02-21 17:54:46 com.apple.WebKit.WebContent CPU
End of report
iMac, Mac OS X (10.7.3)