Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

why do I get told that I am offline

I just got a refurbished iPad 1st gen. and I did everything that I was supposed to do and signed into my Wi-Fi and it won't let me surf the web but it let's me get apps from the store and then when I try to do a in-app purchase it says that I am offline and I contacted tech support and they couldn't connect up with it and they tried to tell me that it is the apps fault. HELP!!!!!

Posted on Feb 28, 2018 8:53 AM

Similar questions

Kindle App. Problem Yesterday I received my new iPad Air and my Kindle app. will not download or connect to the internet. How can I resolve this problem?
226 1
New iPad has Apps “pending” Got a new iPad and it has 7 apps “pending”. I have restarted the iPad, re-signed in to the App Store. WiFi is working for everything else. suggestions?
106 2
Having trouble with in app purchases So I recently downloaded an app called Archero and I’ve been trying to buy some perks but it’s saying there’s no internet connection and then it told me to come her for support. How can I get this problem solved. I have a great internet connected and I’ve tried both on WiFi and using my phone data. I really like this app so I’d like to have this fixed soon. Can you help me?
87 1

There are no replies.

why do I get told that I am offline

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up