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DAStgo Author

Level 1

4 points

apple watch not in airplane mode but not updating

My apple watch 2 is not in airplane mode but is not updating. For example, I am in AZ and the time zone has not changed from east coast to mountain time. I do have location on. My phone has updated to reflect change. Also, when I try to update my software, it is not recognizing the watch and asks to make sure it is powered on, nearby, and not in airplane mode. I have ensured all three are true, but it is not recognizing the watch.

iMac

Posted on Feb 28, 2018 9:26 AM

Best reply

Jonathan UK

Level 10

163,757 points

Posted on Feb 28, 2018 9:27 AM

I suggest that you follow the instructions here, if necessary including unpairing and re-pairing your Apple Watch - including if either or both of your devices indicate that they are connected, but they do not behave accordingly:

If you have not yet done so, then also update your iPhone and Apple Watch to the latest software, starting with your iPhone:

If unpairing and re-pairing, then be sure to update your iPhone to the latest version of iOS before re-pairing your Apple Watch. The software on your Apple Watch will then be updated to the latest version, if required, during the re-pairing process:

Update your iPhone, iPad, or iPod touch - Apple Support

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