why cannot I not see family purchases in reportaproblem.apple.com ? Seems a bit mysterious that I have to log into my son or daughter's apple account to find out what they installed or downloaded.

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Level 1

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why cannot I not see family purchases in reportaproblem.apple.com ? Seems a bit mysterious that I have to log into my son or daughter's apple account to find out what they installed or downloaded.

My son is trying to purchase VPN software to bypass my Circle by Disney service. I have requested a recovery password to his iCloud / Apple ID account and have to wait 4 days. However, I cannot see all of the applications that he has installed? I can pay for them but I cannot review them? Is it possible to share my apple ID with my son so that I can remove applications and "brick" his phone with lost/stolen? So little control with kids phones here!

Posted on Feb 28, 2018 10:35 AM

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Answer 1

Limnos

Level 10

411,121 points

Feb 28, 2018 10:41 AM in response to psolberg182

Use Restrictions on your iPhone, iPad, and iPod touch = About Restrictions (parental controls) on iPhone, iPad, and iPod touch - https://support.apple.com/HT201304

Threaten to set restrictions on his phone and/or take away his smartphone and give him a pre-paid basic phone instead.

You can comment to Apple about the revealing purchases policy but there's probably privacy reasons behind it (should a spouse be able to see all the purchases made by another spouse?)

http://www.apple.com/feedback/itunesapp.html

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why cannot I not see family purchases in reportaproblem.apple.com ? Seems a bit mysterious that I have to log into my son or daughter's apple account to find out what they installed or downloaded.

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