Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Minnie Mouse doesn’t speak

Also messenger doesn’t work either

Posted on Feb 28, 2018 11:43 AM

Reply
Question marked as Best reply

Posted on Feb 28, 2018 11:47 AM

Hi


Minnie Mouse voice


To use the Mickey Mouse or Minnie Mouse watch faces on Apple Watch (not iwatch) with their Tap to Speak Time feature, follow these steps:


  • If you have not yet done so, then update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:
  • Select the Mickey Mouse or Minnie Mouse watch face:

    Customize your watch face

  • Check that Tap to Speak Time is enabled:

    On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics - turn on Tap to Speak Time.

  • When viewing the time on your watch, swipe up on the display to open Control Centre:

    Check that Silent Mode is not enabled:

  • Ensure that your Apple Watch has access to Wi-Fi:
    • Check that your Apple Watch is connected to your iPhone via Bluetooth and that your iPhone is connected to Wi-Fi.
    • Or, if your iPhone is not currently connected via Bluetooth, check that your watch has connected to a trusted Wi-Fi network as a fallback.
    • About Bluetooth and Wi-Fi on Apple Watch - Apple Support
  • Place your Apple Watch on the charger, connected to power.
  • Wait for around 15 minutes (it may take significantly longer) for the voices to download to your watch.
  • Test by waking the display and then tapping on the watch face.


Also check your sound settings:

Check that Theatre Mode is not enabled on your Apple Watch:

On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:

  • Check that the Alert Volume is towards the centre or right hand side.
  • Check that Silent Mode is not enabled.

Confirm directly on your Apple Watch that Silent Mode is not enabled:


If the feature still does not work as expected, then the following steps may help:

Remove the watch face from the collection on your Apple Watch:


Close the Watch app and restart both your iPhone and your Apple Watch:

  • On your iPhone: double-click the Home button, then swipe up on the Watch app preview.
  • Turn both devices off together, then restart your iPhone first:


Add the watch face back to the collection on your Apple Watch and repeat the first set of steps again:


More information:

Hear Mickey Mouse or Minnie Mouse speak the time - Apple Support


If the issue persists after following all of the steps above, then I suggest that you contact Apple Support for assistance:



Messenger


If you have not yet done so, then it may help to:


Update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Update Messenger to the latest version:


Check that you are following all of the instructions here:


Otherwise, for assistance with issues concerning Messenger (a third-party app), I suggest that you consult the developer's support resources and/or contact the developer for assistance.

1 reply
Question marked as Best reply

Feb 28, 2018 11:47 AM in response to jakkifromplacerville

Hi


Minnie Mouse voice


To use the Mickey Mouse or Minnie Mouse watch faces on Apple Watch (not iwatch) with their Tap to Speak Time feature, follow these steps:


  • If you have not yet done so, then update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:
  • Select the Mickey Mouse or Minnie Mouse watch face:

    Customize your watch face

  • Check that Tap to Speak Time is enabled:

    On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics - turn on Tap to Speak Time.

  • When viewing the time on your watch, swipe up on the display to open Control Centre:

    Check that Silent Mode is not enabled:

  • Ensure that your Apple Watch has access to Wi-Fi:
    • Check that your Apple Watch is connected to your iPhone via Bluetooth and that your iPhone is connected to Wi-Fi.
    • Or, if your iPhone is not currently connected via Bluetooth, check that your watch has connected to a trusted Wi-Fi network as a fallback.
    • About Bluetooth and Wi-Fi on Apple Watch - Apple Support
  • Place your Apple Watch on the charger, connected to power.
  • Wait for around 15 minutes (it may take significantly longer) for the voices to download to your watch.
  • Test by waking the display and then tapping on the watch face.


Also check your sound settings:

Check that Theatre Mode is not enabled on your Apple Watch:

On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:

  • Check that the Alert Volume is towards the centre or right hand side.
  • Check that Silent Mode is not enabled.

Confirm directly on your Apple Watch that Silent Mode is not enabled:


If the feature still does not work as expected, then the following steps may help:

Remove the watch face from the collection on your Apple Watch:


Close the Watch app and restart both your iPhone and your Apple Watch:

  • On your iPhone: double-click the Home button, then swipe up on the Watch app preview.
  • Turn both devices off together, then restart your iPhone first:


Add the watch face back to the collection on your Apple Watch and repeat the first set of steps again:


More information:

Hear Mickey Mouse or Minnie Mouse speak the time - Apple Support


If the issue persists after following all of the steps above, then I suggest that you contact Apple Support for assistance:



Messenger


If you have not yet done so, then it may help to:


Update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Update Messenger to the latest version:


Check that you are following all of the instructions here:


Otherwise, for assistance with issues concerning Messenger (a third-party app), I suggest that you consult the developer's support resources and/or contact the developer for assistance.

Minnie Mouse doesn’t speak

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.