iCloud mail server receiving but not sending

Question

Level 1

4 points

iCloud mail server receiving but not sending

I have not changed any settings, but my new account I created on my iPhone 8 and my account with my partner on MacBook Pro 13 are both not sending emails unless we log onto the iCloud webpage and send from there. I have seen “check this” and “check that” but no explanation or actual fix. I checked the settings I should have and they look correct to me. How do I fix this app issue??

Posted on Feb 28, 2018 10:56 AM

Reply

Answer 1

Best reply

Tesserax

Level 10

148,447 points

Feb 28, 2018 11:43 AM in response to M.w.Graham

If you can't send or receive emails on your iPhone, iPad, or iPod Touch - Apple Support

Reply

Answer 2

M.w.Graham Author

Level 1

4 points

Feb 28, 2018 11:50 AM in response to Tesserax

That’s the exact “check this” and “check that” details I looked at. Tried to contact Apple support and apparently my account does not get the support I require....how have my settings just changed without me doing something? I’m stuck with what to do to sort this.

Reply

Answer 3

M.w.Graham Author

Level 1

4 points

Feb 28, 2018 11:51 AM in response to M.w.Graham

And no this isn’t solved as it somehow says above.

Reply

iCloud mail server receiving but not sending

Similar questions