Thanks for following up with that additional information. Check the Volvo website below to ensure your device is compatible:
Bluetooth Compatibility – Volvo Cars Support UK
Then go through the troubleshooting steps in the previous article that was shared, including updating your stereo if possible, and contacting Apple Support if necessary:
If you're using Bluetooth
- Check your car stereo's user manual for how to pair with a Bluetooth device.
- Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.
- Restart your iOS device.
- On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
- Update your iOS device.
- Install any firmware updates for your car stereo.
- If you still can't connect, contact Apple Support.
Thanks for using the Apple Support Communities. Cheers!