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Question: I'm trying to set up 3 months free iTunes

I'm trying to set up 3 month free iTunes. As I'm putting in my password it is saying that there is already a student account set up to my account. I am not aware of an account and I don't think I'm paying for it. I'm not sure what to do about this

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Look at your current subscriptions list and see if you really do have a student account already set up: View, change, or cancel your subscriptions - Apple Support

Look at your purchase history to see if you ever did purchase the item: See your purchase history in the App Store or iTunes Store - Apple Support

If you do have a subscription or did purchase one and you didn't actually do it yourself, see this article to ensure that someone else doesn't have access to your Apple ID or password: If you think your Apple ID has been compromised - Apple Support

Then contact Apple about the charge: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

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Question marked as Apple recommended

Feb 28, 2018 12:52 PM in response to jadefromoldbury In response to jadefromoldbury

Look at your current subscriptions list and see if you really do have a student account already set up: View, change, or cancel your subscriptions - Apple Support

Look at your purchase history to see if you ever did purchase the item: See your purchase history in the App Store or iTunes Store - Apple Support

If you do have a subscription or did purchase one and you didn't actually do it yourself, see this article to ensure that someone else doesn't have access to your Apple ID or password: If you think your Apple ID has been compromised - Apple Support

Then contact Apple about the charge: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

Feb 28, 2018 12:52 PM

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Question: I'm trying to set up 3 months free iTunes