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Question: microphone is not working

I have a Macbook Pro Retina mid 2014 (High Sierra 10.13.3). I use an external microphone SmartLAV+ 3,5 mm TRRS.

Two years ago it worked. But today it doesnot work anymore. I looked at preference, sound, input. But there is only the internal microphone. I don't see my external microphone, so I can not choose. It is also not recording with the external microphone.


Is the input (input headphone) not anymore also an input for a micophone? Only when you use a combination of headphone & microphone?


What is an solution? Do I have to buy an USB microphone blue Snowball? Is that a better choice? Why is it not working anymore?


Thanks for the help!

Sonja / Netherlands

iMac, Mac OS X (10.6.6)

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Mar 1, 2018 1:01 AM in response to snmorbe In response to snmorbe

Two years ago it worked.


AFAIK, the headphone jack on a MacBook Pro Retina mod 2014 has never supported a microphone or headphones with a built-in microphone.


See: https://support.apple.com/en-us/HT201919


USB microphones and headsets with built-in microphones should work.

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Question marked as Helpful

Mar 1, 2018 1:01 AM in response to snmorbe In response to snmorbe

Two years ago it worked.


AFAIK, the headphone jack on a MacBook Pro Retina mod 2014 has never supported a microphone or headphones with a built-in microphone.


See: https://support.apple.com/en-us/HT201919


USB microphones and headsets with built-in microphones should work.

Mar 1, 2018 1:01 AM

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Mar 1, 2018 1:01 AM in response to Lanny In response to Lanny

When I put de apple earpods / headphone with a microphone in it, it works. Also now.

I bought my laptop in 2015. I made a video in 2016 with microphone in the headphone jack. Strange.


But I think I have to buy an USB microphone now. That is oké.


Thanks for your answer.

Mar 1, 2018 1:01 AM

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Question: microphone is not working