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FromRhoose Author

Level 1

5 points

Not rewarded February Challenge?

Hi, yesterday I finished my February challenge and completed enough calories - or so I believed? And was not given the challenge reward. Is there any way I can fix this error?

Thanks in advance.

Posted on Mar 1, 2018 12:02 AM

Top-ranking reply

Jonathan UK

Level 10

163,919 points

Posted on Mar 1, 2018 1:31 AM

If you have met the requirements for an Activity Challenge, but the achievement has not yet been awarded, then Apple advises that you should allow nine days for it to be awarded:

Earn Activity achievements using your Apple Watch - Apple Support

The following steps may also help:

If you have not yet done so, then update your iPhone and Apple Watch to the latest software, starting with your iPhone:

Check your personal information:

On your iPhone, in the Watch app, go to: My Watch (tab) > Health.
If the setting for Wheelchair currently states "Not Set", then change it to "Yes" or "No" as appropriate and then restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
- Restart your iPhone, iPad, or iPod touch - Apple Support
- How to restart your Apple Watch - Apple Support

If the issue persists after waiting for nine days, then I suggest that you contact Apple Support for assistance:

(Note that you are not talking to Apple here - this is a user-based technical support community).

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Not rewarded February Challenge?

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