Not rewarded February Challenge?
Hi, yesterday I finished my February challenge and completed enough calories - or so I believed? And was not given the challenge reward. Is there any way I can fix this error?
Thanks in advance.
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Hi
If you have met the requirements for an Activity Challenge, but the achievement has not yet been awarded, then Apple advises that you should allow nine days for it to be awarded:
Earn Activity achievements using your Apple Watch - Apple Support
The following steps may also help:
If you have not yet done so, then update your iPhone and Apple Watch to the latest software, starting with your iPhone:
Check your personal information:
- On your iPhone, in the Watch app, go to: My Watch (tab) > Health.
- If the setting for Wheelchair currently states "Not Set", then change it to "Yes" or "No" as appropriate and then restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
If the issue persists after waiting for nine days, then I suggest that you contact Apple Support for assistance:
- Contact - Official Apple Support
- Apple Support (@AppleSupport) | Twitter
- Genius Bar Reservation and Apple Support Options - Apple
(Note that you are not talking to Apple here - this is a user-based technical support community).