February Challenge

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Level 1

4 points

February Challenge

I’ve been working on the Feb Challenge all month which is burn an average 795 calories a day. Oddly, on the last day of the challenge, my results are stuck at 794 average and it won’t move despite another day of activity today. I can see in the Health app, my avg is 812 for the month. Despite my exiting and re-entering the app and turning my phone off and back on, my avg in the watch app won’t budge. This watch has helped me to significantly improve my health so while it’s not the end of the world not to get a “silly badge”, I’m a little disappointed to have worked to achieve this every day. Any ideas?

WATCH SERIES 3 NIKE (GPS + CELL) 42MM, iOS 11.2.6

Posted on Feb 28, 2018 7:44 PM

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Answer 1

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Jonathan UK

Level 10

163,775 points

Mar 1, 2018 1:58 AM in response to DERob

Hi

If you have met the requirements for an Activity Challenge, but the achievement has not yet been awarded, then Apple advises that you should allow nine days for it to be awarded:

Earn Activity achievements using your Apple Watch - Apple Support

The following steps may also help:

If you have not yet done so, then update your iPhone and Apple Watch to the latest software, starting with your iPhone:

Check your personal information:

On your iPhone, in the Watch app, go to: My Watch (tab) > Health.
If the setting for Wheelchair currently states "Not Set", then change it to "Yes" or "No" as appropriate and then restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
- Restart your iPhone, iPad, or iPod touch - Apple Support
- How to restart your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
If the issue persists, consider instead unpairing and setting it up as a new watch.
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support

If the issue then persists after waiting for nine days, then I suggest that you contact Apple Support for assistance:

(Note that you are not talking to Apple here - this is a user-based technical support community).

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February Challenge

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