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Question: Monthly Challenges not working

I have written mails for months now, with no reply from Apple.


My Monthly challenges in the watch app do not work. It is the 1st of March and according to the app I have achieved to close all rings five times already - impossible. Also, even if I complete the challenge, it is not awarded after. Watch and iPhone are up to date and restarting them did not halp either. Please do not tell me to contact apple support because there is none in Namibia.


May I now kindly ask that you, apple support, assist me on this forum since there is no other way of getting in contact with you guys?User uploaded file

iPad Air Wi-Fi + Cellular, iOS 11.2.1

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Hi


You are not talking to Apple here - this is a user-based technical support community.


The following steps may help (check after each):


If you have not yet done so, then update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Close certain apps and then restart (normally) both your iPhone and your Apple Watch again:


If the issue persists, then I suggest that you contact Apple Support for assistance. If no other support options are available to you in Namibia, then I suggest using Twitter:


Apple Support (@AppleSupport) | Twitter

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Question marked as Apple recommended

Mar 1, 2018 4:18 AM in response to Cpt.Flatspot In response to Cpt.Flatspot

Hi


You are not talking to Apple here - this is a user-based technical support community.


The following steps may help (check after each):


If you have not yet done so, then update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Close certain apps and then restart (normally) both your iPhone and your Apple Watch again:


If the issue persists, then I suggest that you contact Apple Support for assistance. If no other support options are available to you in Namibia, then I suggest using Twitter:


Apple Support (@AppleSupport) | Twitter

Mar 1, 2018 4:18 AM

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User profile for user: Cpt.Flatspot

Question: Monthly Challenges not working