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Question: My iPhone 8 will not auto close without doing it manually, is this a malfunction.can it be sorted out

My iphone 8 is 2weeks old it will not auto close, it will stay open until closing manually with the sleep button, is this a malfunction, how can it be sorted out

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Answer:

If you have set: Settings>Display&Brightness>Auto-Lock>1 minute (for example) it should auto close after about 1 minute.

If it doesn't, try a forced restart of your iP8: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side (power) button until you see the Apple logo. When it appears, release the side button, and wait for your unit to restart, then test it.

If nothing helps, contact Apple Support: Contact - Official Apple Support

Regards

Giulio

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Question marked as Apple recommended

Mar 1, 2018 6:57 AM in response to karishmamjag In response to karishmamjag

If you have set: Settings>Display&Brightness>Auto-Lock>1 minute (for example) it should auto close after about 1 minute.

If it doesn't, try a forced restart of your iP8: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side (power) button until you see the Apple logo. When it appears, release the side button, and wait for your unit to restart, then test it.

If nothing helps, contact Apple Support: Contact - Official Apple Support

Regards

Giulio

Mar 1, 2018 6:57 AM

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Question: My iPhone 8 will not auto close without doing it manually, is this a malfunction.can it be sorted out